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Would you like to increase your business by 25%? And decrease your workload? Then you should consider adding an online booking tool to your website.
Doing so can increase the number of appointments booked and reduce no-shows by 80%.
Online booking can increase your business.
When a visitor lands on your website, they are checking you out. Because your website was so great, they have decided to book an appointment. Except, you don’t have online booking. Maybe they will call or send a message. Or maybe they will go to a competitor who does have online booking.
Studies show that 35% of customers prefer to book online. In fact, 25% of the 18-34 year old demographic book online exclusively.
Did you know that over a third of all people looking to make an appointment are doing so while office hours are closed? Online booking makes it easy for them to do business with you.
Built in payment processing tools takes the risk out of being paid. So if you offer an online or remote service, there is no wishing and hoping you will get paid. You can even use it to enforce cancellation fees.
How many times has a client not shown up only to hear some variation of “I forgot.” Online bookings have automated reminders that can significantly reduce “I forgot” which will increase revenue.
Reduce your workload by implementing online bookings
Keeping a paper booking or even trying to manage an online calendar doesn’t scale. It can be even more complicated and time consuming if your business has multiple practitioners. You spend a lot of time entering data and then more time trying to manually sync everything up
With an online booking app the client does the data entry. You just have to verify and confirm. Plus, your calendar will be automatically synced.
Online bookings means less having to answer the phone or respond to email just to book an appointment. No more going back and forth to schedule, then reschedule, and then reschedule again. That means more time working on your business.
What happens when a customer needs to change an appointment? They have to call. Find out what time works for you. With an online calendar, they can see what times are available and reschedule with just a few clicks.
Automate your processes. You can collect data such as “Is this your first appointment?” when they book. Do you have an intake form or some other on-boarding package? Those forms can be set up so key data is collected before an appointment. No more having to remember to send them out separately.
These are just a few of the main benefits to setting up online booking for your website.
Who can benefit from online booking?
Some of the industries that can benefit most from online booking include:
- Health and Wellness (Acupuncture, Massage Therapy, Counseling);
- Healthcare (Medical Offices, Dentists, Chiropractors);
- Fitness and Recreation (Health Clubs and Gyms, Personal Training);
- Salon and Beauty (Hair Salons, Medical Spas, Day Spas);
- Professional Services (Photographers, Business Coaches, Financial Advisors, Pet Services).
Are you ready to add online booking to your website? There are many options available to fit any budget or business.
Give us a call and we can help you integrate a solution that will help you grow your business and reduce your workload.